To assist government to develop, implement and
utilize performance measurement tools and results oriented management processes in order to improve efficiency and effectiveness and to strengthen
accountability to citizens.


Governments at the federal, state / provincial and municipal levels in the United States and Canada. Click on team members names for detailed client lists


Training in performance measurement, business planning, benchmarking, and citizen/client surveys.

Consulting to specific programs to design and implement performance measurement, business planning, benchmarking and surveys.

Implementation of business planning and performance measurement on a government-wide or department wide basis.

Program evaluation, both process and summative, including research, analysis and recommendations.


Mail:                   61 Gilmour Avenue
                            Toronto, Ontario
                            Canada M6P 3A8

Telephone:         (416) 769-2272
Fax:                    (416) 769-2310 
Email:                 allen@managing-by-results.com



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